Terms & Conditions
Mirror Salon Spa and Academy Terms and Conditions:
1. Appointment Policy:
- Clients must schedule appointments in advance.
- Late arrivals may result in reduced service time.
- Cancellations require 24-hour notice to avoid charges.
2. Service Disclaimer:
- Results may vary based on individual factors.
- Clients must disclose any allergies or skin sensitivities.
- Our professionals reserve the right to refuse service if deemed necessary.
3. Payment and Refund Policy:
- Payment is due at the time of service.
- Refunds are only issued for services not rendered or with manager approval.
- Deposits may be required for certain services or courses.
4. Conduct and Safety:
- Respectful behavior is expected towards staff and other clients.
- Any misconduct or harassment will result in immediate termination of services.
- We prioritize the safety and comfort of all clients and staff.
5. Liability:
- Mirror Salon Spa and Academy is not liable for any damages or injuries resulting from services.
- Clients agree to indemnify the salon against any claims arising from their visit.
6. Product Usage:
- Products sold are for external use only.
- Clients are responsible for reading and following product instructions.
- Consult a professional for personalized product recommendations.
7. Academy Courses:
- Enrollment fees are non-refundable unless otherwise stated.
- Students must adhere to the academy's code of conduct.
- Certification is granted based on successful completion of courses.
By booking an appointment or enrolling in our academy, you agree to abide by these terms and conditions. Mirror Salon Spa and Academy reserves the right to modify these terms at any time.